Stapleton House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds45
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-09-02
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Relatives talk about staff who remember the little things that matter to their loved ones. The carers here seem to understand that good dementia care means treating each person as an individual, taking time to learn their preferences and routines.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare60
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2023-09-02
Is this home safe?
Is the care effective?
Stapleton House was rated Good for effectiveness at the May 2023 inspection. This domain covers staff training, care plan quality, healthcare access, and food and nutrition. A Good rating indicates inspectors found these areas to be satisfactory. The home is registered to provide nursing care, which means qualified nursing staff should be present. No specific detail about care plan content, GP access frequency, dementia training programmes, or food quality was included in the published report.Is this home caring?
Stapleton House was rated Good for caring at the May 2023 inspection. This domain covers staff warmth, compassion, dignity, and respect for independence. A Good rating indicates inspectors were satisfied with what they observed and heard. No specific observations, such as staff using preferred names, knocking before entering rooms, or moving at an unhurried pace, were recorded in the available published text. No resident or family quotes were included.Is the home responsive?
Stapleton House was rated Good for responsiveness at the May 2023 inspection. This domain covers how well the home tailors its care and activities to individual people, including those with dementia. A Good rating indicates inspectors found the home to be satisfactorily meeting individual needs. The home lists dementia as a specialism. No specific detail about the activities programme, individual engagement, or end-of-life planning was published in the available report text.Is the home well-led?
Stapleton House was rated Good for well-led at the May 2023 inspection. The home is run by Landona House Limited, with Mrs Stacey Wilson named as registered manager and Mrs Catrina Louise Smith as nominated individual. This is the home's third inspection, and its rating is stable. A Good rating in this domain indicates that inspectors were satisfied with governance, culture, and accountability. No specific detail about staff feedback mechanisms, incident learning, or family communication structures was included in the published text.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care and supporting adults over 65. Their approach to dementia care focuses on maintaining routines and dignity. Staff work to understand each resident's unique needs as their condition progresses. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Stapleton House was rated Good across all five inspection domains, which is a solid baseline. However, the published inspection report contains very little specific detail, so most scores reflect a general Good rating rather than verified, observed evidence.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Relatives talk about staff who remember the little things that matter to their loved ones. The carers here seem to understand that good dementia care means treating each person as an individual, taking time to learn their preferences and routines.
What inspectors have recorded
The management team stays involved in day-to-day care decisions, keeping families in the loop about health changes. Most relatives feel heard when they raise questions, though some experiences suggest communication could be more consistent.
How it sits against good practice
While most families speak warmly of the care here, it's worth having detailed conversations about safety protocols during your visit.
Worth a visit
Stapleton House on Borough Road in Jarrow was rated Good across all five inspection domains at its last inspection in May 2023, with the report published in September 2023. The home is registered for 45 beds and specialises in dementia care and nursing for adults over 65. A named registered manager and a nominated individual are identified, which indicates a clear accountability structure. The overall picture from the inspection is one of a home meeting the expected standard across safety, effective care, kindness, responsiveness to individual needs, and leadership. The main limitation here is that the published inspection text is very brief and contains almost no specific observations, resident or family quotes, or detailed evidence behind the Good ratings. That means you cannot rely on this report alone to judge what daily life actually looks like for your parent. On a visit, focus on things the inspection could not fully capture: watch how staff speak to people in corridors and at mealtimes, ask to see last week's actual staffing rota (not a template) to check permanent versus agency cover on night shifts, and ask specifically what one-to-one activity is available for someone who cannot join a group.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stapleton House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stapleton House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets professional dementia care in Jarrow
Stapleton House – Your Trusted nursing home
When dementia changes everything, finding carers who truly understand becomes essential. Stapleton House in Jarrow focuses on supporting adults over 65, particularly those living with dementia. Families describe a team that balances warmth with practical expertise, though experiences vary.
Who they care for
The home specialises in dementia care and supporting adults over 65.
Their approach to dementia care focuses on maintaining routines and dignity. Staff work to understand each resident's unique needs as their condition progresses.
“While most families speak warmly of the care here, it's worth having detailed conversations about safety protocols during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Stapleton House was rated Good across all five inspection domains, which is a solid baseline. However, the published inspection report contains very little specific detail, so most scores reflect a general Good rating rather than verified, observed evidence.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Relatives talk about staff who remember the little things that matter to their loved ones. The carers here seem to understand that good dementia care means treating each person as an individual, taking time to learn their preferences and routines.
What inspectors have recorded
The management team stays involved in day-to-day care decisions, keeping families in the loop about health changes. Most relatives feel heard when they raise questions, though some experiences suggest communication could be more consistent.
How it sits against good practice
While most families speak warmly of the care here, it's worth having detailed conversations about safety protocols during your visit.
Worth a visit
Stapleton House on Borough Road in Jarrow was rated Good across all five inspection domains at its last inspection in May 2023, with the report published in September 2023. The home is registered for 45 beds and specialises in dementia care and nursing for adults over 65. A named registered manager and a nominated individual are identified, which indicates a clear accountability structure. The overall picture from the inspection is one of a home meeting the expected standard across safety, effective care, kindness, responsiveness to individual needs, and leadership. The main limitation here is that the published inspection text is very brief and contains almost no specific observations, resident or family quotes, or detailed evidence behind the Good ratings. That means you cannot rely on this report alone to judge what daily life actually looks like for your parent. On a visit, focus on things the inspection could not fully capture: watch how staff speak to people in corridors and at mealtimes, ask to see last week's actual staffing rota (not a template) to check permanent versus agency cover on night shifts, and ask specifically what one-to-one activity is available for someone who cannot join a group.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stapleton House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stapleton House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets professional dementia care in Jarrow
Stapleton House – Your Trusted nursing home
When dementia changes everything, finding carers who truly understand becomes essential. Stapleton House in Jarrow focuses on supporting adults over 65, particularly those living with dementia. Families describe a team that balances warmth with practical expertise, though experiences vary.
Who they care for
The home specialises in dementia care and supporting adults over 65.
Their approach to dementia care focuses on maintaining routines and dignity. Staff work to understand each resident's unique needs as their condition progresses.
Management & ethos
The management team stays involved in day-to-day care decisions, keeping families in the loop about health changes. Most relatives feel heard when they raise questions, though some experiences suggest communication could be more consistent.
The home & environment
The practical side of care gets attention too. Families mention spotless rooms, reliable laundry services, and meals that residents actually enjoy. Several people noted their relatives gaining weight after moving in, suggesting the food works well for different appetites.
“While most families speak warmly of the care here, it's worth having detailed conversations about safety protocols during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
